Shipping Information
Shipping General
All shipments will be sent freight prepaid, unless otherwise specified. 777 Promotional Products, Inc. reserves the right to tender additional freight billing from the carrier after the original invoice is issued for miscellaneous fees, including but not limited to: inside delivery, residential delivery, re-delivery, address corrections, or brokerage fees billed by the carrier. Upon request, the factory will provide freight estimates.
Estimates are not guaranteed and are subject to change without notice. Please state on your purchase order if you wish to use a specific carrier or the factory will select the most economical house carrier. 777 Promotional Products, Inc. reserves the right to ship your order by the method we deem to be the most efficient manner. This means that we will ship using the best method to get your order to the final destination on time and intact. All goods are shipped at the buyer’s risk and all claims must be made with the freight carrier, normally within 14 days of receipt of merchandise.
We do not ensure timely delivery or safe carriage of goods. Recourse rests exclusively with the transportation company. No adjustments will be given for any delayed or damaged shipments or for any other reason beyond factory control. No C.O.D., Parcel Post, or Priority Mail shipments.
Billing and Shipping Address
If no shipping address is noted on an order, the order will ship to the billing address. If the shipping address is “unknown” or “to follow”, note this on the purchase order. Production of the customers order may be delayed until the shipping address is provided.
Drop or Split Shipments
Drop or split shipments are billed at $10.00 (g) per drop ship location after the first shipment. Drop ship list must accompany order. Drop or split shipments must be in full case quantities. Any order in broken case lots will require specific quotation and this will result in an up-charge, 777 Promotional Products, Inc. will be held harmless for any damaged order reshipped from the first drop point. All multiple drops are F.O.B. Southern Nevada. Additionally please note that one of the shipping locations must be designated as the recipient of over or under quantities.
Speculative and Pre-production Samples
Samples are available at $125.00(g) per color plus normal artwork and screen charges. These charges will be billed separately from the large quantity production run. Production of your order will not begin until we receive your signed proof approval form.
Inside and Residential Deliveries
Orders requiring inside or residential delivery must have this noted on the purchase order. Failure to do so may result in delayed delivery and additional freight charges forwarded to you after the initial invoice is issued. Deliveries beyond the buyer’s dock may be subject to an additional charge and will only be done at the customer’s risk. If an inside delivery is requested at the time of delivery, please be advised you may receive a subsequent invoice for this service in addition to your original invoice.
FedEx/UPS/Parcel Post Shipments
Glassware and ceramics are generally not suitably packaged for small package carrier shipments. Over-pack cartons to protect against breakage are billed at $5.50 (g) per carton for all small package carrier shipments. This charge is in addition to the freight charge and will be itemized on the invoice. If you experience breakage, we can imitate a claim for you, only if we shipped on our account number. The account holder must file third party or collect claims. All claims must be submitted in writing. Minimum order to replace breakage is 36 pieces. If you decline the use of over-pack cartons, it is understood that 777 Promotional Products, Inc. is held harmless for any breakage claims.
Freight Equalization
Helpful Resources
Everything you need to prepare, submit, and track your orders in one place.
General Information
Review standard production turnarounds, re-order timelines, overage policies, and distributor account terms.
Shipping Information
Carrier transit schedules, carton drop-test standards, and blind drop-ship packing protocols from our Las Vegas facility.
777 Order Form
Download our purchase order PDF to submit exact art locations, item codes, and order details directly into our queue.
Artwork & Charges
Review vector file requirements, screen fees, run charges, and virtual proofing specs to get jobs press-ready.
Freight Equalization
View our freight map to see how we equalize shipping rates from our Las Vegas factory to your destination.
Contact Us
Connect directly with our Las Vegas support team for inventory status, custom decorating quotes, or rush orders.